We are aware that our services are often expensive and that patients can have difficulty in balancing budgets when faced with unexpected medical expenses. This has become even more difficult as health insurers have shifted their costs to patients by increasing deductibles, co-insurance, and co-payments. For these reasons, we now offer a wider range of options to help our patients pay for these costs.
Financing options for your out-of-pocket costs at OrthoVirginia include:
90-day Payment Plans with no interest.
Credit/Debit Cards: We accept MasterCard, Visa, Discover, and American Express
Customized credit arrangements through HealthFirst Financial® for those without other credit resources.
Uninsured Patients Experiencing Financial Hardships
OrthoVirginia offers discounts off its normal fee schedule for those patients without medical insurance. These discounts are available only to those patients who are not covered by health insurance or a third party liability insurance company or other payer. If you would like more information about our financing options or you are uninsured and need assistance, please contact our Financial Counselors at 804-527-6800.
A deposit is required for patients who are uninsured or have an insurance policy with a deductible of $1,000 or more. These payments are deposits only, and you may be billed for any balance in excess of the amount of the deposit. Deposits must be paid prior to receiving our services. The amount of the deposit is:
Established Patient Return Visit (within 24 months of new patient visit)
Surgery Suite Facility and Surgeon Fee
20% of estimated balance
Because we offer a range of flexible financing options, we in turn expect patients to meet their obligation to make payments in a timely fashion. In the event that we have not agreed to a financing plan, any balance on your account over 90 days will be assessed a finance charge each month of 1.5% of the balance on the account.
If scheduled payments are delinquent by 60 days, we will refer your account to a collection agency or attorney for resolution. Should you have difficulty in making a payment, please call us right away to make payment arrangements so that we do not have to take this action, which can affect your credit record.
In addition to our fees for medical services, OrthoVirginia charges the following fees:
Specialized form completion (Please allow 7 – 10 days for completion of forms.)
No co-payment at time of service
Medical record copies, per page
If you are unable to make your appointment, please call us 24 hrs. in advance so that we can offer your appointment time to another patient.